MaximEyes MaximEyes

User rating
 
6.6 (4)
Written by EHRcompare     July 17, 2009    Updated: April 27, 2012 3942     
 
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MaximEyes

Specialties Covered

Specialty

Company

Company Name
First Insight Corporation

Software Info

Software Name
MaximEyes
EHR vs EHR/PM
EHR + PM
Certified?
ONC-ATCB Certified Complete

Technical

Hosting
Customer Installed
Compatibility
Windows

General Features

Setting
Physician Office(s)
Internal Messaging
Unknown
Patient Portal?
Unknown

EMR Features

Integrated eRx?
Yes
e-Rx Partner
DrFirst
Equipment Integration?
Yes
Equipment Partners
Canon, Zeiss, Kowa
Native Text to Speech
Unknown
Lab Interface
Unknown
Drawing Tool
Yes
Auto Coding
Unknown
Auto Letters
Unknown
Physician Dashboard
Unknown
Reminders
Unknown
Decision Support
Unknown

Practice Management Features

Scheduler
Yes
Accounting/Billing
Yes
Recall System
Yes
Electronic Claims
Yes
Marketing Tools
Yes
Financial Reports
Yes
Document Management
Yes

Eye Care-Specific Features

Optical/Dispensary
Yes
Contact Lenses
Yes
VSP Integration
Yes
Please note: Information above not yet verified by affiliated authority. Data may not be accurate or up-to-date.

User reviews

Average user rating from: 4 user(s)

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Overall rating 
 
6.6
Ease of Initial Physical Setup 
 
5.8  (4)
Ease of Implementation Into Practice 
 
6.3  (4)
Quality of Initial Training 
 
8.3  (4)
Intuitiveness of Exam Portion 
 
7.3  (4)
Speed of Data Input 
 
5.8  (4)
Easily Customizable Interface 
 
6.0  (4)
Has a Pleasing 'Look and Feel' 
 
7.0  (4)
Quality of Scheduling System 
 
8.3  (4)
Easy to Update and Maintain  
 
5.3  (4)
Quality of Financial Reports 
 
5.0  (4)
Staff Acceptance 
 
7.3  (4)
Favorable Licensing Terms 
 
5.8  (4)
Has all the features I need 
 
6.5  (4)
Quality of Support 
 
6.8  (4)
Overall Ease of Use 
 
7.3  (4)
Overall Value 
 
6.5  (4)
Overall Satisfaction 
 
6.8  (4)
Would Recommend to a Friend 
 
7.0  (4)
 
MaximEyes 2010-10-25 15:09:48 totalvisioneyes@snet.net
Overall rating 
 
9.0
Ease of Initial Physical Setup 
 
7.0
Ease of Implementation Into Practice 
 
8.0
Quality of Initial Training 
 
9.0
Intuitiveness of Exam Portion 
 
8.0
Speed of Data Input 
 
9.0
Easily Customizable Interface 
 
10.0
Has a Pleasing 'Look and Feel' 
 
10.0
Quality of Scheduling System 
 
10.0
Easy to Update and Maintain  
 
8.0
Quality of Financial Reports 
 
8.0
Staff Acceptance 
 
10.0
Favorable Licensing Terms 
 
8.0
Has all the features I need 
 
9.0
Quality of Support 
 
9.0
Overall Ease of Use 
 
10.0
Overall Value 
 
9.0
Overall Satisfaction 
 
9.0
Would Recommend to a Friend 
 
10.0
Reviewed by totalvisioneyes@snet.net    October 25, 2010

Ability to customize and the new SQL EHR makes this a high quality program.

I've been waiting until the new SQL EMR module comes out before starting to use the exam module, which will be in fall 2010. Compared to the original EMR module its like going from DOS to Windows. Beautifully designed, completely customizable. You can go to First-Insights Web site to arrange a demo.

EHR Review

Experience
Over 10 Years
Professional Setting
Optometry
Owner or User?
I bought and use(d) this product
Your Status
Doctor
Disclosure
Other, add below
Explain disclosure
**No financial affiliation, but have been a Beta tester for SQL EMR**
What do you like?
Virtually everything is customizable. Staff has been very happy with various modules including scheduler, VSP, Vision Web and inventory modules. No need to double entry Rx info with VSP and Vision Web modules. Support is excellent.
Comments (1)
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MaximEyes 2010-10-13 22:09:48 beckleyvision
Overall rating 
 
1.8
Ease of Initial Physical Setup 
 
1.0
Ease of Implementation Into Practice 
 
1.0
Quality of Initial Training 
 
7.0
Intuitiveness of Exam Portion 
 
5.0
Speed of Data Input 
 
1.0
Easily Customizable Interface 
 
2.0
Has a Pleasing 'Look and Feel' 
 
2.0
Quality of Scheduling System 
 
6.0
Easy to Update and Maintain  
 
1.0
Quality of Financial Reports 
 
1.0
Staff Acceptance 
 
1.0
Favorable Licensing Terms 
 
1.0
Has all the features I need 
 
1.0
Quality of Support 
 
1.0
Overall Ease of Use 
 
1.0
Overall Value 
 
1.0
Overall Satisfaction 
 
1.0
Would Recommend to a Friend 
 
1.0
Reviewed by beckleyvision    October 13, 2010

SPENT LARGE COIN, GOT HEART ACHE & NEAR FINANCIAL RUIN!

We are a 2 doctor office with 9 staff. We feel we did all the training requested with staff and had a handle on the software before we started with it. We had numerous problems at every turn. We could never get our instruments to interface even after countless days (not hours) of effort. We cut our production by 3/4 to implement the system, but were still at 1/2 production 2 months later with no hope of ever doing better as imputing all the data prior to pretest took too much time. We spent over $50k on software, hardware, interfaces, cable, and IT. We lost double that in production making Maximeyes a $150,000.00 fiasco for our office. I know I'm not the only one in this situation because another office in town had the same experience with Maximeyes and is back to paper charts.

EHR Review

Experience
3-6 Months
Professional Setting
Optometry
Owner or User?
I bought and use(d) this product
Your Status
Doctor
Disclosure
I have no affiliation with any EHR company
What do you like?
We went back to chart. I like my office manager who says she definitely wants to resign before I try a new EMR, so it may be a while before we do it again. Maximeyes brought our office to a complete stand-still. We went back to charts the first of the year and we are still not over it 10 months later.
What needs work?
Security on the finances is completely absent. Any staff could change any value any time now or later. Same for the Patient records. Don't like what you see from the 1st visit...just change it to what you do like on the next visit. Cumbersome & time consuming data input kept staff busy but made no money for the practice.
Comments (3)
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MaximEyes 2009-08-09 19:17:13 feffions
Reviewed by feffions    August 09, 2009

Long Time Maximeyes User

Maximeyes is a very expensive EMR solution. We are a 3 doctor dispensing practice running over 20 clients on a Windows 2003 small business server. As innovations are developed, they charge you to add them on giving you a constant feeling of being "nickeled and dimed" for everything. We have been waiting for the SQL version for some time, but may give up and move on to another software vender if they continue to delay the release.

EHR Review

Experience
5 - 10 years
Professional Setting
Optometry
Owner or User?
I only use(d) this product
Your Status
Doctor
Disclosure
I have no affiliation with any EHR company
What do you like?
The look and feel of the program interface is customizable, but requires knowledge of FM Pro. We have made hundreds of customizations which improve our work flow and efficiency. The VSP integration works well, but not on our Vista based machines. The Marco integration works well in the exam module and saves significant time recording visual acuities, K readings, auto-refraction, refraction etc.
What needs work?
Scanning utility is not very good. E-prescribing option is very costly. Software needs major overhaul to make it current.
Comments (0)
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MaximEyes 2009-08-03 21:10:30 lwfalknor
Overall rating 
 
7.6
Ease of Initial Physical Setup 
 
7.0
Ease of Implementation Into Practice 
 
8.0
Quality of Initial Training 
 
8.0
Intuitiveness of Exam Portion 
 
9.0
Speed of Data Input 
 
7.0
Easily Customizable Interface 
 
6.0
Has a Pleasing 'Look and Feel' 
 
8.0
Quality of Scheduling System 
 
9.0
Easy to Update and Maintain  
 
5.0
Quality of Financial Reports 
 
4.0
Staff Acceptance 
 
9.0
Favorable Licensing Terms 
 
6.0
Has all the features I need 
 
8.0
Quality of Support 
 
8.0
Overall Ease of Use 
 
9.0
Overall Value 
 
8.0
Overall Satisfaction 
 
8.0
Would Recommend to a Friend 
 
8.0
Reviewed by lwfalknor    August 03, 2009

Maximeyes-great program?

Program is expensive and if they keep finding ways to beat you out of more money with each enhancement to operability, they will loose in the end and no one will feel sorry for them. EX-rediculous charge for e-prescribing per doctor. Way out of line!!!!!!!!!

EHR Review

Experience
1 - 3 Years
Professional Setting
Optometry
Owner or User?
I bought and use(d) this product
Your Status
Doctor
Disclosure
I have no affiliation with any EHR company
What do you like?
Very good inventory conroll,billing-Electronic third party billing-excellent appointment scheduling-use for multi-doctor multi-office practice is acceptable/works OK within limitations of terminal server applications.
What needs work?
Equipment interface works well at centrall server site but does not work at all in satellite offices due to terminal server limitations. My understanding is that sequil server applications may fix this issue but they have been promising this since first approached about three years ago and has not happened yet!!!!!!! Present system used File Maker Pro for database and it is flakey and very corruptable. Requires in office computer expertise to keep it running without breaking the bank. To be fare, support has been very good and cordial with problems taken care for the most part in a timely manner.
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MaximEyes 2009-07-30 20:10:04 Josh Shows
Overall rating 
 
8.0
Ease of Initial Physical Setup 
 
8.0
Ease of Implementation Into Practice 
 
8.0
Quality of Initial Training 
 
9.0
Intuitiveness of Exam Portion 
 
7.0
Speed of Data Input 
 
6.0
Easily Customizable Interface 
 
6.0
Has a Pleasing 'Look and Feel' 
 
8.0
Quality of Scheduling System 
 
8.0
Easy to Update and Maintain  
 
7.0
Quality of Financial Reports 
 
7.0
Staff Acceptance 
 
9.0
Favorable Licensing Terms 
 
8.0
Has all the features I need 
 
8.0
Quality of Support 
 
9.0
Overall Ease of Use 
 
9.0
Overall Value 
 
8.0
Overall Satisfaction 
 
9.0
Would Recommend to a Friend 
 
9.0
Reviewed by Josh Shows    July 30, 2009

MaximEyes

Most of maximeyes is used by support staff, so as the doctor I can't speak to that except to say that I don't hear any "I wish it did this..." comments from them.

EHR Review

Experience
5 - 10 years
Professional Setting
Optometry
Owner or User?
I bought and use(d) this product
Your Status
Doctor
Disclosure
I have no affiliation with any EHR company
What do you like?
No particular favorite factors
What needs work?
Speed of data entry and ease of customization should be addressed in new version beta due fall 2009. Customizing letters takes work, but once done, works well.
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