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LiquidEHR

http://www.ehrcompare.com/media/reviews/photos/thumbnail/300x300s/50/b0/49/105_liquidehr1-big-1371319062.png
liquid   July 17, 2009  
 
9.4 (23)
14384  
 
LiquidEHR

Specialties Covered

Company

Company Name
LiquidEHR
In business since
2005

Software Info

Software Name
LiquidEHR
Latest Version
1.01
EHR vs EHR/PM
EHR + PM
# of Installations
407
On market since
2005

Technical

Hosting
  • In the Cloud
  • Locally maintained
Compatibility
  • Windows
  • Mac
  • Linux
  • Other
Native Mobile Platform(s)
  • iPad
  • Android
  • PC Tablet Optimized
Multi-Location?
Yes
Max Users
Unlimited
Major Updates Every
2 to 4 Times a Year

General Features

Setting
Physician Office(s)
Internal Messaging
Unknown
Patient Portal?
Yes
Portal Type
  • Online
  • Waiting Room Kiosk

EMR Features

Integrated eRx?
Yes
e-Rx Partner
DrFirst
Equipment Integration?
Yes
Equipment Partners
Topcon/Vmax/Imacam/MVC.NET
Native Text to Speech
Planned (long term)
Lab Interface
Yes
Drawing Tool
Yes
Auto Coding
Yes
Auto Letters
Yes
Physician Dashboard
Yes
Reminders
Yes
Decision Support
Yes

Practice Management Features

Scheduler
Yes
Accounting/Billing
Yes
Recall System
Yes
Electronic Claims
Yes
Marketing Tools
Yes
Financial Reports
Yes
Document Management
Yes

Eye Care-Specific Features

Optical/Dispensary
Yes
Contact Lenses
Yes

Support

Support Options
  • Phone
  • Email
  • Instructional Videos
  • Live Chat
  • Webinars
  • Online Meeting
Live Support Available
  • Business Hours Only
  • Extended Hours
Information verified by affiliated authority

User reviews

23 reviews

 
(18)
 
(5)
5-7 stars
 
(0)
3-5 stars
 
(0)
1-3 stars
 
(0)
View all reviews View most helpful
Overall rating 
 
10.0
Ease of Initial Physical Setup 
 
10.0
Ease of Implementation Into Practice 
 
10.0
Quality of Initial Training 
 
10.0
Intuitiveness of Exam Portion 
 
10.0
Speed of Data Input 
 
10.0
Easily Customizable Interface 
 
10.0
Has a Pleasing 'Look and Feel' 
 
10.0
Quality of Scheduling System 
 
10.0
Easy to Update and Maintain  
 
10.0
Quality of Financial Reports 
 
10.0
Staff Acceptance 
 
10.0
Has all the features I need 
 
10.0
Quality of Support 
 
10.0
Overall Ease of Use 
 
10.0
Overall Value 
 
10.0
Overall Satisfaction 
 
10.0
Would Recommend to a Friend 
 
10.0

Easiest Transition Ever

Truly can't say enough about the ptogram and the support. My office had a very easy transition to the EHR world. I had done so much research and listened to about 10 webinars from different companies before choosing Liquid. I have no doubt I made the right choice!

EHR Review

Version Reviewed
N/A
Experience
6 months - 1 Year
Professional Setting
Optometry
Owner or User?
I bought and use(d) this product
Your Status
Doctor
Disclosure
I have no affiliation with any EHR company
What do you like?
Coming from a person that had never worked on any EHR software, I was very nervous and skeptical about the transition to EHR. I was AMAZED at how this company truly walks you through each and every step, from what equipment to purchase, to what the proper steps are in a corporate setting for adding the DSL lines, to the software download and undeniably the most AMAZING support team ever. I have not had one problem with the software and the ease of use on each screen makes for a very fast eye exam. I had my staff sit in on all training sessions and if one person missed something, another person was able to explain it. So glad I did that!
What needs work?
Apex EDI, the clearinghouse for insurance, has been a little bit hard to figure out. I thought they would do some navigating and legwork as to why certain claims were declined but they leave all that up to you.
Was this review helpful to you? 
Overall rating 
 
9.2
Ease of Initial Physical Setup 
 
10.0
Ease of Implementation Into Practice 
 
10.0
Quality of Initial Training 
 
10.0
Intuitiveness of Exam Portion 
 
7.0
Speed of Data Input 
 
8.0
Easily Customizable Interface 
 
7.0
Has a Pleasing 'Look and Feel' 
 
8.0
Quality of Scheduling System 
 
9.0
Easy to Update and Maintain  
 
9.0
Quality of Financial Reports 
 
10.0
Staff Acceptance 
 
10.0
Favorable Licensing Terms 
 
9.0
Has all the features I need 
 
9.0
Quality of Support 
 
10.0
Overall Ease of Use 
 
10.0
Overall Value 
 
10.0
Overall Satisfaction 
 
10.0
Would Recommend to a Friend 
 
10.0

Good EHR for the money

Technical support is proactive and helpful.

EHR Review

Version Reviewed
1.0.1 2014-07-14c Debug
Experience
1 - 3 Years
Professional Setting
Optometry
Owner or User?
I bought and use(d) this product
Your Status
Doctor
Disclosure
I have no affiliation with any EHR company
What do you like?
Price compared to similar EHR for optometry
Reports are easy to use
Software has intuitive layout
Tabs in exam portion make data easily accessible
What needs work?
Slit lamp exam section relies on free-text for anything that is not a pre-selected option. This is OK, but some common exam findings are not pre-selected options (like conjunctival papillae or corneal ulcer)
Was this review helpful to you? 
Overall rating 
 
10.0
Ease of Initial Physical Setup 
 
10.0
Ease of Implementation Into Practice 
 
10.0
Quality of Initial Training 
 
10.0
Intuitiveness of Exam Portion 
 
10.0
Speed of Data Input 
 
10.0
Easily Customizable Interface 
 
10.0
Has a Pleasing 'Look and Feel' 
 
10.0
Quality of Scheduling System 
 
10.0
Easy to Update and Maintain  
 
10.0
Quality of Financial Reports 
 
10.0
Staff Acceptance 
 
10.0
Favorable Licensing Terms 
 
10.0
Has all the features I need 
 
10.0
Quality of Support 
 
10.0
Overall Ease of Use 
 
10.0
Overall Value 
 
10.0
Overall Satisfaction 
 
10.0
Would Recommend to a Friend 
 
10.0

LIQUID EHR

EHR Review

Version Reviewed
N/A
Experience
6 months - 1 Year
Professional Setting
Optometry
Owner or User?
I bought and use(d) this product
Your Status
Doctor
Disclosure
I have no affiliation with any EHR company
What do you like?
The customer support is amazing! They call back within a few minutes and are always very patient. They are normally closed on the weekends but offered to help me on a Sunday when I needed the VA chart done. The System is very user friendly. The Doctors and staff love the system. It was very easy to train on and we have even switched over to a 20 minute schedule within a few months due to the ease of the program.
What needs work?
I am looking forward to email/text reminders in the future for confirmation/reminder of appointments
Was this review helpful to you? 
Overall rating 
 
9.8
Ease of Initial Physical Setup 
 
10.0
Ease of Implementation Into Practice 
 
10.0
Quality of Initial Training 
 
10.0
Intuitiveness of Exam Portion 
 
10.0
Speed of Data Input 
 
10.0
Easily Customizable Interface 
 
10.0
Has a Pleasing 'Look and Feel' 
 
8.0
Quality of Scheduling System 
 
9.0
Easy to Update and Maintain  
 
10.0
Quality of Financial Reports 
 
9.0
Staff Acceptance 
 
10.0
Favorable Licensing Terms 
 
9.0
Has all the features I need 
 
10.0
Quality of Support 
 
10.0
Overall Ease of Use 
 
10.0
Overall Value 
 
10.0
Overall Satisfaction 
 
10.0
Would Recommend to a Friend 
 
10.0

1st EHR, so far so good

Very pleased with this EHR.

EHR Review

Version Reviewed
1.01
Experience
3-6 Months
Professional Setting
Optometry
Owner or User?
I bought and use(d) this product
Your Status
Doctor
Disclosure
I have no affiliation with any EHR company
What do you like?
Liquid made it easy for me to immediately use their EHR in my practice. The initial training covered the bulk of its features, and if we have any issues, help is a phone call away! From the scheduler thru the exam to billing insurance, Liquid has us covered.
What needs work?
Minor things, such as putting in the DOB of the insured under insurance is more difficult than it needs to be. I'm really reaching to find an issue here.
Was this review helpful to you? 
Overall rating 
 
9.6
Ease of Initial Physical Setup 
 
10.0
Ease of Implementation Into Practice 
 
10.0
Quality of Initial Training 
 
9.0
Intuitiveness of Exam Portion 
 
9.0
Speed of Data Input 
 
10.0
Easily Customizable Interface 
 
8.0
Has a Pleasing 'Look and Feel' 
 
9.0
Easy to Update and Maintain  
 
10.0
Quality of Financial Reports 
 
8.0
Staff Acceptance 
 
10.0
Favorable Licensing Terms 
 
10.0
Has all the features I need 
 
10.0
Quality of Support 
 
10.0
Overall Ease of Use 
 
10.0
Overall Value 
 
10.0
Overall Satisfaction 
 
10.0
Would Recommend to a Friend 
 
10.0

5 years and 3 practices later

EHR Review

Version Reviewed
N/a
Experience
3 - 5 Years
Professional Setting
Optometry
Owner or User?
I bought and use(d) this product
Your Status
Doctor
Disclosure
I have no affiliation with any EHR company
What do you like?
I love the ease of use and the quick transitioning of new staff. I started with one location 5 years ago and introduced Liquid. The staff was functional within a week, easily converting old paper records to a completely paperless office. Staff turnover can be high and all staff members and doctors agree that Liquid is very user friendly. When opening my second and third locations there was never any doubt with her to use. The tech support is amazing. I rarely have problems, with the system, and almost all were unrelated to the software, but support gets back to me quickly. Most problems resolved within and hour. Most of my suggestions have been addressed in new releases. Eye chart is a awesome feature with great "wow" factor for pts. Once adjusted to exam layout it's quicker and neater to work on Liquid then on paper.
What needs work?
It would be great to have a red/green option on the eye chart. You should be able to expand the drawing screens to be able to add more detail. There should be a patient merge or a warning before duplicates are created. Alerts should be dated and should pop-up before allowing access to records.
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