ifa EMR

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Erik Hafkey   July 17, 2009  
 
9.2 (4)
7027  
 
ifa EMR

Specialties Covered

Company

Company Name
ifa united i-tech
In business since
1984

Software Info

Software Name
ifa EMR
EHR vs EHR/PM
EHR + PM
# of Installations
65

Technical

Compatibility
Windows
Native Mobile Platform(s)
  • iPad
  • PC Tablet Optimized
Multi-Location?
Yes
Max Users
Unlimited
Major Updates Every
Quarterly

General Features

Setting
  • Physician Office(s)
  • Hospitals
  • Long Term Care
Internal Messaging
Yes
Patient Portal?
Yes
Portal Type
Online

EMR Features

Integrated eRx?
Yes
e-Rx Partner
NewCrop
Equipment Integration?
Yes
Equipment Partners
450 different interfaces to diagnostic instrumentation
Native Text to Speech
Unknown
Lab Interface
Yes
Drawing Tool
Yes
Auto Coding
Unknown
Auto Letters
Yes
Physician Dashboard
Yes
Reminders
Yes
Decision Support
Yes

Practice Management Features

Scheduler
Yes
Accounting/Billing
Yes
Recall System
Yes
Electronic Claims
Yes
Marketing Tools
Yes
Financial Reports
Yes
Document Management
Yes

Eye Care-Specific Features

Optical/Dispensary
Yes
Contact Lenses
Yes

Support

Support Options
  • Phone
  • Email
  • FAQ
  • Forums
  • Ticket System
  • Webinars
  • Online Meeting
Live Support Available
24/7
Information verified by affiliated authority

User reviews

4 reviews

Overall rating 
 
9.2
Ease of Initial Physical Setup 
 
8.8  (4)
Ease of Implementation Into Practice 
 
8.8  (4)
Quality of Initial Training 
 
8.8  (4)
Intuitiveness of Exam Portion 
 
10.0  (4)
Speed of Data Input 
 
9.3  (4)
Easily Customizable Interface 
 
9.8  (4)
Has a Pleasing 'Look and Feel' 
 
9.3  (4)
Quality of Scheduling System 
 
2.3  (1)
Easy to Update and Maintain  
 
9.8  (4)
Quality of Financial Reports 
 
6.5  (3)
Staff Acceptance 
 
9.0  (4)
Favorable Licensing Terms 
 
9.8  (4)
Has all the features I need 
 
9.8  (4)
Quality of Support 
 
10.0  (4)
Overall Ease of Use 
 
9.5  (4)
Overall Value 
 
9.5  (4)
Overall Satisfaction 
 
9.5  (4)
Would Recommend to a Friend 
 
10.0  (4)
Overall rating 
 
9.5
Ease of Initial Physical Setup 
 
9.0
Ease of Implementation Into Practice 
 
8.0
Quality of Initial Training 
 
9.0
Intuitiveness of Exam Portion 
 
10.0
Speed of Data Input 
 
9.0
Easily Customizable Interface 
 
10.0
Has a Pleasing 'Look and Feel' 
 
8.0
Easy to Update and Maintain  
 
10.0
Staff Acceptance 
 
9.0
Favorable Licensing Terms 
 
10.0
Has all the features I need 
 
9.0
Quality of Support 
 
10.0
Overall Ease of Use 
 
10.0
Overall Value 
 
10.0
Overall Satisfaction 
 
9.0
Would Recommend to a Friend 
 
10.0

IFA For Us

We searched for an EMR system for years until we decided on IFA. An incredible company with amazing support team. I can get help even on the weekend. Our doctors on call are able to review charts from home when patient calls. I love when my doctors ask me to add a medication or procedure and I am able to do it before they see their next patient. Training is always available and ongoing. The fact that it is ophthalmology/optometry based it is easy to communicate our wants and needs with people who understand our language. It is not a cookie cutter product and customizable to your particular practice. IFA made our transition into the electronic world easy. Cannot imagine having to go back to papercharts. Did I mention the support? Such a refreshing change from our previous PM provider. Have never looked back

EHR Review

Version Reviewed
N/A
Experience
1 - 3 Years
Professional Setting
Ophthalmology
Owner or User?
I only use(d) this product
Your Status
Other
Explain Status
Practice Administrator
Disclosure
I have no affiliation with any EHR company
What do you like?
Ease of the system, so easy to train new technicians on it. Training and support are awesome. So easy to customize to your practice. Knowledge of ophthalmology/optometry by the entire IFA team from the top down.
What needs work?
Difficult to say. They have met our every need.
Was this review helpful to you? 
Overall rating 
 
9.9
Ease of Initial Physical Setup 
 
9.0
Ease of Implementation Into Practice 
 
10.0
Quality of Initial Training 
 
10.0
Intuitiveness of Exam Portion 
 
10.0
Speed of Data Input 
 
10.0
Easily Customizable Interface 
 
10.0
Has a Pleasing 'Look and Feel' 
 
10.0
Easy to Update and Maintain  
 
10.0
Quality of Financial Reports 
 
10.0
Staff Acceptance 
 
10.0
Favorable Licensing Terms 
 
10.0
Has all the features I need 
 
10.0
Quality of Support 
 
10.0
Overall Ease of Use 
 
10.0
Overall Value 
 
9.0
Overall Satisfaction 
 
10.0
Would Recommend to a Friend 
 
10.0

IFA has served us well

EHR Review

Version Reviewed
n/a
Experience
1 - 3 Years
Professional Setting
Ophthalmology
Owner or User?
I bought and use(d) this product
Your Status
Doctor
Disclosure
I have no affiliation with any EHR company
What do you like?
It is very intuitive and customizable. It has been, in particular, designed for ophthalmology and fits our needs well.
What needs work?
We had some issues with our internet provider initially that made communication between offices a little frustrating, but wasn't really ifa's fault or responsibility.
Was this review helpful to you? 
Overall rating 
 
9.5
Ease of Initial Physical Setup 
 
9.0
Ease of Implementation Into Practice 
 
9.0
Quality of Initial Training 
 
7.0
Intuitiveness of Exam Portion 
 
10.0
Speed of Data Input 
 
10.0
Easily Customizable Interface 
 
10.0
Has a Pleasing 'Look and Feel' 
 
10.0
Quality of Scheduling System 
 
9.0
Easy to Update and Maintain  
 
9.0
Quality of Financial Reports 
 
8.0
Staff Acceptance 
 
9.0
Favorable Licensing Terms 
 
9.0
Has all the features I need 
 
10.0
Quality of Support 
 
10.0
Overall Ease of Use 
 
10.0
Overall Value 
 
10.0
Overall Satisfaction 
 
9.0
Would Recommend to a Friend 
 
10.0

ifa EMR

We looked at several EMR companies before we settle on ifa. Maybe this product doesn't have all the bells and whistles as others, but it satisfied our search for the most efficient and professional pure ophthalmic/optometric electronic chart.
Our multi-site practice suffered no financial loss in the year that we implemented ifa.

EHR Review

Version Reviewed
N/A
Experience
1 - 3 Years
Professional Setting
Ophthalmology
Owner or User?
I only use(d) this product
Your Status
Technician
Disclosure
I have no affiliation with any EHR company
What do you like?
We felt that the most important part of the process would be the speed of documenting encounters. ifa has the ability to match or exceed our traditional charting methods.
We like that this product is ophthalmic/optometric specfic, consequently all communications with the ifa team can be easily understood. The ifa group knows our language.
The ability to customize, edit or even add is extremely easy with this system.
Probably the most impressive component of the actual conversion was how quickly we were able to ramp back up to full schedules, in fact, one of our MDs was at his full schedule in one week! The other six providers reached their regular schedules within two months. It took a clinic wide acceptance and approach to make this happen.
Being on the ifa EMR for a year and a half now, the longing for the intimacy of paper charts is now a thing of the past. As expected, early on, technicians constantly compared the efficiency to the "old" way. Now, all of our staff technician appreciate and understand the value of widespread data availability and quick notation of all of our various tests.
What needs work?
We have the ifa PM software. The interface does have some wrinkles, but we have been impressed by the tenacious effort by the ifa folks at making this a premium package.
Was this review helpful to you? 
Overall rating 
 
9.2
Ease of Initial Physical Setup 
 
8.0
Ease of Implementation Into Practice 
 
8.0
Quality of Initial Training 
 
9.0
Intuitiveness of Exam Portion 
 
10.0
Speed of Data Input 
 
8.0
Easily Customizable Interface 
 
9.0
Has a Pleasing 'Look and Feel' 
 
9.0
Easy to Update and Maintain  
 
10.0
Quality of Financial Reports 
 
8.0
Staff Acceptance 
 
8.0
Favorable Licensing Terms 
 
10.0
Has all the features I need 
 
10.0
Quality of Support 
 
10.0
Overall Ease of Use 
 
8.0
Overall Value 
 
9.0
Overall Satisfaction 
 
10.0
Would Recommend to a Friend 
 
10.0

ifa lets me go on the golf course

The software and I have come a long way. I am stressed when I have to use paper for any reason. I can do an exam alone easily or I can use a scribe. I do not want to be in the office 10 hours a day. With IFA I can see more patients, bill more accurately and go home without a chart in hand. My staff is happy, my partners are happy and so am I. I am pleased that I purchased IFA.

EHR Review

Version Reviewed
n/a
Experience
3 - 5 Years
Professional Setting
Ophthalmology
Owner or User?
I bought and use(d) this product
Your Status
Doctor
Disclosure
I have no affiliation with any EHR company
What do you like?
I like the customization, interfacing with my new and older equipment, ease to teach to new employees. I like that I can see more patients with less stress. I like that the looks of the software and i can easily see if something is missing from the exam. I can read my partners chart notes.
What needs work?
I do not use their practice management system. I can not rate that.
Was this review helpful to you?