MaximEyes by First Insighthttp://www.ehrcompare.com/media/reviews/photos/thumbnail/300x300s/66/3f/f0/MaximEyes-Logo-RGB-25-1483659666.jpg
- PC Tablet Optimized
Practice Management Features
Eye Care-Specific Features
Efficient, accessible Cloud solution
What is remarkable about First Insight is how efficient and trouble free they made the massive lift to the Cloud. To make matters more complicated, I was moving to a new office location, separating from other doctors with whom I shared office and server space. We had more difficulty moving 6 phone lines the 4 miles to the new office!
We have been on the cloud for 17 months now. Worldwide, multi-device accessibility is vital to me. It has been flawless. Customization is amazingly simple. I have personally designed my preferred exam formats. Complicated reports that I have required have been developed in a timely fashion at reasonable cost. The best thing is not having all the expense and headache of maintaining a local network. They manage all the upgrades and software/hardware changes on the remote server(s)! They are responsive to the occasional glitch. There are multiple ways to reach and obtain support in a timely fashion.
The longevity of First Insight speaks to their product and value. I recommend them highly.
On a scale of 1-10 I give them a big huge 10!!!!!!!!
Time to change!
There are other companies out there who are providing more robust programs. I am looking for the one that fits my practice and plan to implement prior to next upgrade year.
The software is alright with some high points, but the company is horrible. Keep looking.
Overall I am very happy with Maximeyes. I have used it for 11 years now. When I 1st had to pick a system back then, there were only about 4 companies that I could find. Several of those companies aren't even around now. I would have no support had I not picked a reliable, viable company like Maximeyes. They may not always have an immediate solution for your problem, but they make a "ticket", investigate the problem, & get back to you. Training for both the original system as well as SQL is very good & thorough.