activEHR

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ajackson   July 30, 2009  
 
9.3 (8)
15573  
 
activEHR

Specialties Covered

Company

Company Name
EMRlogic Systems
In business since
1988

Software Info

Software Name
activEHR
EHR vs EHR/PM
EHR + PM
On market since
2010

Technical

Compatibility
Windows
Multi-Location?
Yes
Max Users
Unlimited
Major Updates Every
6 months

General Features

Setting
Physician Office(s)
Internal Messaging
Yes
Patient Portal?
Planned (short term)

EMR Features

Integrated eRx?
Yes
e-Rx Partner
DrFirst
Equipment Partners
Kowa, Marco
Native Text to Speech
Integrated
Lab Interface
Yes
Drawing Tool
Yes
Auto Coding
Yes
Auto Letters
Yes
Physician Dashboard
Yes
Reminders
Yes
Decision Support
Yes

Practice Management Features

Scheduler
Yes
Accounting/Billing
Yes
Recall System
Yes
Electronic Claims
Yes
Marketing Tools
Yes
Financial Reports
Yes
Document Management
Yes

Eye Care-Specific Features

Optical/Dispensary
Yes
Contact Lenses
Yes

Support

Support Options
  • Phone
  • Email
  • FAQ
  • Forums
  • Instructional Videos
  • Ticket System
  • Webinars
  • Online Meeting
Live Support Available
24/7
Information verified by affiliated authority

User reviews

8 reviews

 
(7)
 
(1)
5-7 stars
 
(0)
3-5 stars
 
(0)
1-3 stars
 
(0)
View all reviews View most helpful
Overall rating 
 
8.6
Ease of Initial Physical Setup 
 
8.0
Ease of Implementation Into Practice 
 
6.0
Quality of Initial Training 
 
9.0
Intuitiveness of Exam Portion 
 
10.0
Speed of Data Input 
 
7.0
Easily Customizable Interface 
 
7.0
Has a Pleasing 'Look and Feel' 
 
10.0
Quality of Scheduling System 
 
10.0
Easy to Update and Maintain  
 
6.0
Quality of Financial Reports 
 
7.0
Staff Acceptance 
 
9.0
Favorable Licensing Terms 
 
10.0
Has all the features I need 
 
10.0
Quality of Support 
 
9.0
Overall Ease of Use 
 
8.0
Overall Value 
 
9.0
Overall Satisfaction 
 
9.0
Would Recommend to a Friend 
 
10.0

EHR Review

Experience
6 months - 1 Year
Professional Setting
Optometry
Owner or User?
I bought and use(d) this product
Your Status
Doctor
Disclosure
I have no affiliation with any EHR company
What do you like?
EMRLogic is without a doubt a group of the most forward thinking OD's and developers in the EHR realm. I really, really love the individuals at the company. They're personal, and helpful. I like the fact that they listen to their users, and have set up webinars and other communication tools to minimize my learning curve, to bring new data and upgrades to us, and to make the overall experience (a tough one in anybody's book) of incorporating an EHR into a busy practice as easy as possible. They now have the resources, the vision and the drive to lead those of us who are virtually blind into the future with strength and boldness. They are CONSTANTLY improving their product, and their communication apparatus. I believe the infrastructure is unmatched, and I can see clearly how they will be the EHR of the future for optometry, especially with their partnerships with Dr.First and Digiversal (they are awsome!). In this, there is NO doubt.
What needs work?
Speed. Some of the screens are slow to populate. This is frustrating at times, but does seem to improve over time.

Integration of updates. I always have a few weeks to get the bugs worked out when a major update occurs. Some havn't gone away yet. But, they are honest and diligent in their efforts to correct the problems.

The presentation of the screens are a bit jumbled, but they are slowly working this out.

Overall, just some issues that do not in any way outway the positives, and they are working these out gradually. The behemoth of MU got in the way of their development as it took so many resources out of play in the develpment just to get activEHR ready so we could be certified. Now they are back on track, and as McDonalds says, "I'm lovin it"

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Overall rating 
 
9.3
Ease of Initial Physical Setup 
 
9.0
Ease of Implementation Into Practice 
 
9.0
Quality of Initial Training 
 
10.0
Intuitiveness of Exam Portion 
 
9.0
Speed of Data Input 
 
9.0
Easily Customizable Interface 
 
9.0
Has a Pleasing 'Look and Feel' 
 
9.0
Quality of Scheduling System 
 
9.0
Easy to Update and Maintain  
 
9.0
Quality of Financial Reports 
 
9.0
Staff Acceptance 
 
9.0
Favorable Licensing Terms 
 
9.0
Has all the features I need 
 
9.0
Quality of Support 
 
10.0
Overall Ease of Use 
 
9.0
Overall Value 
 
9.0
Overall Satisfaction 
 
10.0
Would Recommend to a Friend 
 
10.0

I have no doubt this will be the software others will model after.They are always several steps ahead so you don't have to worry about what's coming up next on the MU horizon.

EHR Review

Experience
6 months - 1 Year
Professional Setting
Optometry
Owner or User?
I bought and use(d) this product
Your Status
Doctor
Disclosure
I have no affiliation with any EHR company
What do you like?
I hate computers so It's great having someone to call and fix something asap.Their support is their best feature!
What needs work?
There are some minor things which they constantly fix and upgrade.
Was this review helpful to you? 
Overall rating 
 
9.6
Ease of Initial Physical Setup 
 
9.0
Ease of Implementation Into Practice 
 
8.0
Quality of Initial Training 
 
10.0
Intuitiveness of Exam Portion 
 
10.0
Speed of Data Input 
 
10.0
Easily Customizable Interface 
 
10.0
Has a Pleasing 'Look and Feel' 
 
10.0
Quality of Scheduling System 
 
9.0
Easy to Update and Maintain  
 
10.0
Quality of Financial Reports 
 
8.0
Staff Acceptance 
 
9.0
Favorable Licensing Terms 
 
10.0
Has all the features I need 
 
9.0
Quality of Support 
 
10.0
Overall Ease of Use 
 
10.0
Overall Value 
 
10.0
Overall Satisfaction 
 
9.0
Would Recommend to a Friend 
 
10.0

This software works!

Give EMRLogic a call. Once you experience their level of service, you'll be hooked!

EHR Review

Experience
1 - 3 Years
Professional Setting
Optometry
Owner or User?
I bought and use(d) this product
Your Status
Doctor
Disclosure
I have no affiliation with any EHR company
What do you like?
Simply put, the software works. The exam portion is intuitive, easily customizable, and all-emcompassing. I cannot offer enough praise to their customer and technical support teams. Their response is almost immediate, to the point that they make me feel like I'm their most important client. They listen to input from the doctors and the software platform makes it easy to receive individual updates as they occur.
What needs work?
Because of all the energy spent in reconfiguring the software to meet Meaningful Use and doctor usability requirements, updates to the software have been slow in coming...especially in the area of document scanning. Since certification was achieved, the updates have been more forthcoming and I fully expect to be "paperless" in the next six months time.
Was this review helpful to you? 
(Updated: November 14, 2011)
Overall rating 
 
9.6
Ease of Initial Physical Setup 
 
10.0
Ease of Implementation Into Practice 
 
10.0
Quality of Initial Training 
 
9.0
Intuitiveness of Exam Portion 
 
10.0
Speed of Data Input 
 
9.0
Easily Customizable Interface 
 
9.0
Has a Pleasing 'Look and Feel' 
 
10.0
Quality of Scheduling System 
 
10.0
Easy to Update and Maintain  
 
10.0
Quality of Financial Reports 
 
8.0
Staff Acceptance 
 
9.0
Favorable Licensing Terms 
 
10.0
Has all the features I need 
 
9.0
Quality of Support 
 
10.0
Overall Ease of Use 
 
9.0
Overall Value 
 
10.0
Overall Satisfaction 
 
10.0
Would Recommend to a Friend 
 
10.0

activEHR-solid platform, solid design, solid future!

EHR Review

Experience
5 - 10 years
Professional Setting
Optometry
Owner or User?
I bought and use(d) this product
Your Status
Doctor
Disclosure
I do have an affiliation with an EHR company
Explain disclosure
**Focus Group Member**
What do you like?
activEHR represents a clinical tool, not just a digital record. The software is built on a robust medical industry database. Integration with e-Rxing is seamless. Integration with my local instrumentation (Topcon AR/AK, Kowa fundus camera and automated lensometer) is great. activEHR represents a combination of industry-leading technology and content.
What needs work?
The financial reports could benefit from continued refinement.
Was this review helpful to you? 
(Updated: November 10, 2011)
Overall rating 
 
9.2
Ease of Initial Physical Setup 
 
8.0
Ease of Implementation Into Practice 
 
9.0
Quality of Initial Training 
 
8.0
Intuitiveness of Exam Portion 
 
9.0
Speed of Data Input 
 
9.0
Easily Customizable Interface 
 
9.0
Has a Pleasing 'Look and Feel' 
 
9.0
Quality of Scheduling System 
 
10.0
Easy to Update and Maintain  
 
10.0
Quality of Financial Reports 
 
8.0
Staff Acceptance 
 
9.0
Favorable Licensing Terms 
 
9.0
Has all the features I need 
 
10.0
Quality of Support 
 
10.0
Overall Ease of Use 
 
9.0
Overall Value 
 
9.0
Overall Satisfaction 
 
9.0
Would Recommend to a Friend 
 
10.0

activEHR

Even though activEHR is totally revamped than when I initially signed on I could not be happier as those changes have focused on making a very user friendly product that will meet current meaningful use standards and beyond. The redesign of the software has taken much longer to put to use than what I originally hoped for but I feel like the wait is well worth it. After the first 3-4 days of "going live" with the EHR in our busy practice my most critical partner(in regards to computers in general) stopped by my door and said "this is not anywhere near as bad as I thought it would be". The coming phases of more in depth report generation and a financial reporting package that will put the practice management side of EMRlogic in a class by itself are all reasons that I am glad I have stayed on board with EMRlogic rather than jumping from one EHR to another like so many doctors do.

EHR Review

Experience
3 - 5 Years
Professional Setting
Optometry
Owner or User?
I bought and use(d) this product
Your Status
Doctor
Disclosure
I do have an affiliation with an EHR company
Explain disclosure
**Member of a weekly focus group that has provided input on the development for the past couple of years.**
What do you like?
Equipment integration, customizable exams(4 doctors in practice), total solution, "To Do" List, strong Cache database
What needs work?
Input speed is making improvements and is already much improved over initial activeEHR build. Finalizing the full report generation capabilities
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