MD Synergy

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EHRcompare   June 08, 2012  
 
2.8 (1)
5035  
 
MD Synergy

Company

Company Name
MD Synergy Solutions

Software Info

Software Name
MD Synergy
EHR vs EHR/PM
EHR + PM

Technical

Compatibility
Windows

General Features

Setting
  • Physician Office(s)
  • Hospitals
Internal Messaging
Yes
Patient Portal?
Yes

EMR Features

Integrated eRx?
Yes
e-Rx Partner
Unknown
Equipment Integration?
Unknown
Native Text to Speech
Unknown
Lab Interface
Yes
Drawing Tool
Unknown
Auto Coding
Unknown
Auto Letters
Unknown
Physician Dashboard
Unknown
Reminders
Yes
Decision Support
Yes

Practice Management Features

Scheduler
Yes
Accounting/Billing
Yes
Recall System
Unknown
Electronic Claims
Yes
Marketing Tools
Unknown
Financial Reports
Unknown
Document Management
Yes

Eye Care-Specific Features

Optical/Dispensary
Unknown
Contact Lenses
Unknown

Support

Support Options
  • Phone
  • Email
Please note: Information above not yet verified by affiliated authority. Data may not be accurate or up-to-date.

User reviews

1 reviews

Overall rating 
 
2.8
Ease of Initial Physical Setup 
 
1.0  (1)
Ease of Implementation Into Practice 
 
2.0  (1)
Quality of Initial Training 
 
1.0  (1)
Intuitiveness of Exam Portion 
 
3.0  (1)
Speed of Data Input 
 
2.0  (1)
Easily Customizable Interface 
 
7.0  (1)
Has a Pleasing 'Look and Feel' 
 
5.0  (1)
Quality of Scheduling System 
 
8.0  (1)
Easy to Update and Maintain  
 
1.0  (1)
Quality of Financial Reports 
 
7.0  (1)
Staff Acceptance 
 
6.0  (1)
Favorable Licensing Terms 
 
8.0  (1)
Has all the features I need 
 
1.0  (1)
Quality of Support 
 
1.0  (1)
Overall Ease of Use 
 
1.0  (1)
Overall Value 
 
1.0  (1)
Overall Satisfaction 
 
1.0  (1)
Would Recommend to a Friend 
 
1.0  (1)
Overall rating 
 
2.8
Ease of Initial Physical Setup 
 
1.0
Ease of Implementation Into Practice 
 
2.0
Quality of Initial Training 
 
1.0
Intuitiveness of Exam Portion 
 
3.0
Speed of Data Input 
 
2.0
Easily Customizable Interface 
 
7.0
Has a Pleasing 'Look and Feel' 
 
5.0
Quality of Scheduling System 
 
8.0
Easy to Update and Maintain  
 
1.0
Quality of Financial Reports 
 
7.0
Staff Acceptance 
 
6.0
Favorable Licensing Terms 
 
8.0
Has all the features I need 
 
1.0
Quality of Support 
 
1.0
Overall Ease of Use 
 
1.0
Overall Value 
 
1.0
Overall Satisfaction 
 
1.0
Would Recommend to a Friend 
 
1.0

Doctor Beware of this EHR

EHR Review

Version Reviewed
N/A
Experience
3 - 5 Years
Professional Setting
Obstetrics and Gynecology
Owner or User?
I only use(d) this product
Your Status
Doctor
Disclosure
I have no affiliation with any EHR company
What do you like?
This EHR is cloud based so I can access it from anywhere.
What needs work?
I don't even know where to begin. Im an ob-gyn and the ob part of the EHR is not usable. Any telephone notes cannot be attached to the ob record. I have two other partners and we have never used it. The biggest part that needs work is the support. They are not responsive to problems. I have had a problem accessing the EHR only on Sundays for about 4 months and inspite of sending an e-mail and calling almost every weekend this NEVER has been resolved. The language in the EHR is horrible and I had to personally change the wording in the system myself. The system is slow and difficult to use. My lab was never able to successfully integrate with the system. This EHR is absolutely horrible and I would never advise anyone to use this. If I could rate it below 1 I would.
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