Eyefinity EHR

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koirivers   April 11, 2014  
 
5.8 (1)
6818  
 
Eyefinity EHR logo

Specialties Covered

Company

Company Name
Eyefinity, Inc.
In business since
1983

Software Info

Software Name
Eyefinity EHR
Latest Version
5.1
EHR vs EHR/PM
EHR Only
# of Installations
478
On market since
2013

Technical

Hosting
In the Cloud
Compatibility
  • Windows
  • Mac
  • Linux
Native Mobile Platform(s)
  • iPhone
  • iPad
  • Android
  • PC Tablet Optimized
Multi-Location?
Yes
Max Users
Unlimited
Major Updates Every
8 weeks

General Features

Setting
Physician Office(s)
Internal Messaging
Yes
Patient Portal?
Yes
Portal Type
Online

EMR Features

Integrated eRx?
Yes
e-Rx Partner
SureScipts
Equipment Integration?
Yes
Native Text to Speech
Integrated
Lab Interface
Yes
Drawing Tool
Yes
Auto Coding
Yes
Auto Letters
Yes
Physician Dashboard
Yes
Reminders
Yes
Decision Support
Unknown

Eye Care-Specific Features

Optical/Dispensary
Yes
Contact Lenses
Yes

Support

Support Options
  • Phone
  • Email
  • FAQ
  • Instructional Videos
  • Ticket System
  • Webinars
  • Online Meeting
Live Support Available
Business Hours Only
Information verified by affiliated authority

User reviews

1 reviews

Overall rating 
 
5.8
Ease of Initial Physical Setup 
 
8.0  (1)
Ease of Implementation Into Practice 
 
7.0  (1)
Quality of Initial Training 
 
6.0  (1)
Intuitiveness of Exam Portion 
 
7.0  (1)
Speed of Data Input 
 
7.0  (1)
Easily Customizable Interface 
 
6.0  (1)
Has a Pleasing 'Look and Feel' 
 
8.0  (1)
Quality of Scheduling System 
 
8.0  (1)
Easy to Update and Maintain  
 
8.0  (1)
Quality of Financial Reports 
 
6.0  (1)
Staff Acceptance 
 
7.0  (1)
Favorable Licensing Terms 
 
7.0  (1)
Has all the features I need 
 
5.0  (1)
Quality of Support 
 
3.0  (1)
Overall Ease of Use 
 
6.0  (1)
Overall Value 
 
6.0  (1)
Overall Satisfaction 
 
6.0  (1)
(Updated: April 03, 2015)
Overall rating 
 
6.2
Ease of Initial Physical Setup 
 
8.0
Ease of Implementation Into Practice 
 
7.0
Quality of Initial Training 
 
6.0
Intuitiveness of Exam Portion 
 
7.0
Speed of Data Input 
 
7.0
Easily Customizable Interface 
 
6.0
Has a Pleasing 'Look and Feel' 
 
8.0
Quality of Scheduling System 
 
8.0
Easy to Update and Maintain  
 
8.0
Quality of Financial Reports 
 
6.0
Staff Acceptance 
 
7.0
Favorable Licensing Terms 
 
7.0
Has all the features I need 
 
5.0
Quality of Support 
 
3.0
Overall Ease of Use 
 
6.0
Overall Value 
 
6.0
Overall Satisfaction 
 
6.0

EYefinity review

EHR Review

Version Reviewed
4.6.0
Experience
3-6 Months
Professional Setting
Optometry
Owner or User?
Other
Your Status
Doctor
Disclosure
I have no affiliation with any EHR company
What do you like?
A fairly nice EHR. Great summarization of encounter screen and a nice portal that allows patients to input some medical history that populates to the exam. The system organizes the data nicely. The opening screen gives great overviews & makes it easy to see previous encounters. The system is very intuitive & easy to use. The chief complaints are easy to input & the questions asked during HPI relate to the specific chief complaint only.
What needs work?
This EHR system has 3 areas that need work: (1) It is unable to load all the previous exam findings. They've worked on this and now the CD findings now load, but all other previously documented slit lamp and fundus findings do not load in the data entry section. For example a previously documented cataract or retinal nevus will not show up under the data entry screen.

(2) The patient portal has an incomplete medical history and ROS list. While it does upload to the EHR, it does more harm than help. Without a full ROS, most of the ROS must be reviewed by the technician anyways. Often many of the questions answered on the portal end up getting re-asked. This is costing us about 4 minutes per exam. Some patients have become angry that they did this via the portal only to find out it was incomplete. Many EHR's (ie Uprise & Medflow) now have FULL ROS via the portal and it meets Medicare guidelines. (The patient can fill out ROS via the portal and the physician only has to look over and review this data with the patient to satisfy guidelines).

(3). The final glasses Rx can not be created while also simultaneously being able to see previous Rx & current refraction. They have some nice inport features but it never allows old Rx and current refraction to be seen while entering the new Rx. Overall, this is a nice system. I think the desk top version probably addresses some of the above issues. If they could fix the above 3 problems for the IPad, this system could be great.
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