Crystal Practice Management Hot

User rating
 
 9.6 (3)
EHRcompare Written by EHRcompare     August 05, 2009     Hits: 1393    
 
Crystal Practice Management

Software Info

Company Name Crystal Practice Management
Software Name Crystal Practice Management
Website Website (new window)
Web-based install or Local? Local Network
Integrated ePrescribing? Yes
Equipment Integration? Yes
CCHIT certified? Not Currently

Specialties Covered

Specialty(ies) Optometry
Is your office in need of new practice management software? If so, then consider Crystal Practice Management. Our product was designed to enable optometric offices to do more, accomplish more, and earn more in less time.

laurie.jpg Crystal PM is the total software package that enables optometric offices to easily perform all essential practice management functions. Experience the easiest-to-use and most intuitive program available.

Our paperless software package is designed with office integration features to improve office efficiency, profitability, and the overall quality of patient care. Crystal Practice Management is very intuitive and easy-to-use. Staff training is not even necessary in most cases.

User reviews

Average user rating from: 3 user(s)

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Overall rating: 
 
 9.6
Ease of Initial Physical Setup:
 
 10.0   (3)
Ease of Implementation Into Practice:
 
 9.7   (3)
Quality of Initial Training:
 
 9.3   (3)
Intuitiveness of Exam Portion:
 
 9.3   (3)
Speed of Data Input:
 
 9.0   (3)
Easily Customizable Interface:
 
 10.0   (3)
Has a Pleasing 'Look and Feel':
 
 9.0   (3)
Quality of Scheduling System:
 
 9.0   (1)
Easy to Update and Maintain :
 
 10.0   (3)
Quality of Financial Reports:
 
 9.0   (3)
Staff Acceptance:
 
 10.0   (3)
Favorable Licensing Terms:
 
 10.0   (3)
Has all the features I need:
 
 8.7   (3)
Quality of Support:
 
 10.0   (3)
Overall Ease of Use:
 
 10.0   (3)
Overall Value:
 
 10.0   (3)
Overall Satisfaction:
 
 10.0   (3)
Would Recommend to a Friend:
 
 10.0   (3)
 
 

I LOVE Crystal PM

Overall rating: 
 
 9.8
Ease of Initial Physical Setup:
 
 10.0
Ease of Implementation Into Practice:
 
 10.0
Quality of Initial Training:
 
 10.0
Intuitiveness of Exam Portion:
 
 10.0
Speed of Data Input:
 
 10.0
Easily Customizable Interface:
 
 10.0
Has a Pleasing 'Look and Feel':
 
 10.0
Easy to Update and Maintain :
 
 10.0
Quality of Financial Reports:
 
 9.0
Staff Acceptance:
 
 10.0
Favorable Licensing Terms:
 
 10.0
Has all the features I need:
 
 8.0
Quality of Support:
 
 10.0
Overall Ease of Use:
 
 10.0
Overall Value:
 
 10.0
Overall Satisfaction:
 
 10.0
Would Recommend to a Friend:
 
 10.0
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apaull Reviewed by apaull
July 27, 2010
Top 10 Reviewer
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0 of 0 people found the following review helpful

Please contact me if you have any questions at amandacpaull@gmail.com . If you do purchase it, you may want to look at using my template (Amanda Paull) because I went through every other template that they had available and I couldn't find anything that was very complete. I created one which took a LONG time and I would hate for others to have to go through all that trouble. My template is not perfect, but it definately has everything needed to make the exam go as quickly and efficiently as possible without having to scroll all over the place and you just see what you need all on one screen.

EHR Review

Experience 3-6 Months
Professional Setting Optometry
Owner or User? I bought and use(d) this product
Your Status Doctor
Explain Status (only if needed) I have only been using it 2 weeks
Disclosure I have no affiliation with any EHR company
What do you like? Crystal PM is a very forward-thinking company. They have made it simple for the patient to fill out their registration AND medical history information online and it is directly incorporated into the record, saving us 10-20 minutes per patient. It is simple to scan insurance cards (both sides at one time) directly into the system, and it is easy to scan other documents, photo IDs, with the ScanSnap. Their customer service is THE BEST and they work very hard to customize everything for us. You actually get a live person when you call who knows how to solve the problem! I have worked with other systems (OfficeMate/ExamWriter) and I hated the inefficency of the programs and the service. This program is efficient, intuitive, and simple yet powerful! They are still making upgrades and working on perfecting it, but this is the software to get if you are going to get EMR. They easily converted all my OfficeMate data to their system. I've tried demos of 5 other much more expensive programs, and they all had much worse flaws.
What needs work? It took me over 30 hours to customize the template to the way I liked it. It is now very efficient and flows great, but there are still some improvements that could be made in the CL inventory.
 

Crystal PM

Overall rating: 
 
 9.6
Ease of Initial Physical Setup:
 
 10.0
Ease of Implementation Into Practice:
 
 10.0
Quality of Initial Training:
 
 8.0
Intuitiveness of Exam Portion:
 
 8.0
Speed of Data Input:
 
 8.0
Easily Customizable Interface:
 
 10.0
Has a Pleasing 'Look and Feel':
 
 10.0
Quality of Scheduling System:
 
 9.0
Easy to Update and Maintain :
 
 10.0
Quality of Financial Reports:
 
 8.0
Staff Acceptance:
 
 10.0
Favorable Licensing Terms:
 
 10.0
Has all the features I need:
 
 10.0
Quality of Support:
 
 10.0
Overall Ease of Use:
 
 10.0
Overall Value:
 
 10.0
Overall Satisfaction:
 
 10.0
Would Recommend to a Friend:
 
 10.0
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apl Reviewed by apl
August 12, 2009
Top 50 Reviewer
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0 of 0 people found the following review helpful

EHR Review

Experience 3-6 Months
Professional Setting Optometry
Owner or User? I bought and use(d) this product
Your Status Doctor
Disclosure I have no affiliation with any EHR company
What do you like? 1.I've been very impressed with the quality and responsiveness of their customer service.
2. The EMR is easy to customize. Within 5 minutes of a phone consult with customer service I knew all that I needed in order to create the templates I wanted.
3. Easy for new users to learn.
What needs work? 1. Contact lens inventory management.
2. Software update documentation.
 

Crystal PM

Overall rating: 
 
 9.6
Ease of Initial Physical Setup:
 
 10.0
Ease of Implementation Into Practice:
 
 9.0
Quality of Initial Training:
 
 10.0
Intuitiveness of Exam Portion:
 
 10.0
Speed of Data Input:
 
 9.0
Easily Customizable Interface:
 
 10.0
Has a Pleasing 'Look and Feel':
 
 7.0
Easy to Update and Maintain :
 
 10.0
Quality of Financial Reports:
 
 10.0
Staff Acceptance:
 
 10.0
Favorable Licensing Terms:
 
 10.0
Has all the features I need:
 
 8.0
Quality of Support:
 
 10.0
Overall Ease of Use:
 
 10.0
Overall Value:
 
 10.0
Overall Satisfaction:
 
 10.0
Would Recommend to a Friend:
 
 10.0
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txeyedoc Reviewed by txeyedoc
August 05, 2009
Top 10 Reviewer
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2 of 2 people found the following review helpful

We're very very pleased with the program!It's easy, inexpensive & does everything we want. We haven't tried out the scheduling portion of it yet so I didn't rate that

EHR Review

Experience 3-6 Months
Professional Setting Optometry
Owner or User? I bought and use(d) this product
Your Status Doctor
Disclosure I have no affiliation with any EHR company
What do you like? Totally customizable exam form which is easy to do, their support is incredible- they're quick to answer or to call back & always work until they resolve the problem. Easy to use system- took less then a week for everyone in the office to be comfortable using it. They converted 15 years worth of data ( Officemate, RLISYS, Opus, examwriter) & did it well. The program was affordable & the yearly fee is optional- they don't shut down the program if you don't pay it! Unlimited number of computers in the office for the same fee.
What needs work? It's not as pretty to look at as some other programs, but that's a small price to pay. There's an issue with doing my recall cards on 4 X 6 cards, but the past 2 months they've uploaded my data, fixed it & done mail merge on my computer- can't ask for better service then that!