One of the biggest complaints we've heard on speech recognition support forums is long manufacturer telephone wait times or having to go back and forth with forum responses; which can sometimes take days. We realize that not everyone has the luxury of waiting for an answer so a few months ago, we began testing our new Free Live NaturallySpeaking/Microphone/Recorder Technical Support on our website and forum. To say the least, we were literally blown away by the popularity of this new feature but in order to keep up with the traffic, we had to create over 400 macros to automate some of the repetitive responses, numerous hyperlinks and product information. After months of testing, on the KnowBrainer Speech Recognition Forums, we are finally ready to offer our free Live Support to other public forums.
Note: If you can wait for an answer, please support this forum by posting your questions here but if you have to have an answer right now, you can optionally click our new free Live Online Support link http://messenger.providesupport.com/mes ... ainer.html .

