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OfficeMate Suite
OfficeMate Suite
EHR Programs » All EHR Programs
Written by nhuy     July 17, 2009    
 

ExamWriter is not efficient

Overall rating: 
 
 1.4
Ease of Initial Physical Setup:
 
 1.0
Ease of Implementation Into Practice:
 
 1.0
Quality of Initial Training:
 
 2.0
Intuitiveness of Exam Portion:
 
 2.0
Speed of Data Input:
 
 1.0
Easily Customizable Interface:
 
 1.0
Has a Pleasing 'Look and Feel':
 
 3.0
Quality of Scheduling System:
 
 2.0
Easy to Update and Maintain :
 
 1.0
Quality of Financial Reports:
 
 1.0
Staff Acceptance:
 
 2.0
Favorable Licensing Terms:
 
 1.0
Has all the features I need:
 
 2.0
Quality of Support:
 
 1.0
Overall Ease of Use:
 
 1.0
Overall Value:
 
 2.0
Overall Satisfaction:
 
 1.0
Would Recommend to a Friend:
 
 1.0
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apaull Reviewed by apaull
August 09, 2009

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4 of 4 people found the following review helpful

ExamWriter is very inefficient.
I have found it much faster, easier, and less stressful to do all my exams on a paper form and have it scanned into an ExamWriter record. We still use the ExamWriter record to have the autorefraction and lensometer readings imported into the exam. Additionally, we enter all the prescriptions into the ExamWriter patient record, which makes it easy to pull up when needed. However, using the paper form system helps me to see everything I need to see all at once, and it is fast, easy, and much more patient-friendly then turning to type into a computer during the exam.
It took weeks and weeks to integrate the autorefractor and lensometer with the computer system - customer support actually did not know how to do it with my TopCon system! I finally had to figure it out on my own, along with a computer guy who had never done this before either. We spent over $500 in buying the wrong adapters, wrong cables, and paying $78/hour for a computer technician to help. Thanks, ExamWriter!

EHR Review

Experience 1 - 3 Years
Professional Setting Optometry
Owner or User? I bought and use(d) this product
Your Status Doctor
Disclosure I have no affiliation with any EHR company
What do you like? It is secure and contain a lot of data.
What needs work? Customer service is poor - it may take 2-3 days before getting an answer to a simple question. Completing an ExamWriter chart takes 20-30 minutes longer than completing a paper chart due to the various windows that have to be completed. You can't see the glasses prescription at the same time as the contact lens prescription.