| Overall rating: | 2.3 | |
| Ease of Initial Physical Setup: | 5.0 | |
| Ease of Implementation Into Practice: | 4.0 | |
| Quality of Initial Training: | 3.0 | |
| Intuitiveness of Exam Portion: | 2.0 | |
| Speed of Data Input: | 2.0 | |
| Easily Customizable Interface: | 1.0 | |
| Has a Pleasing 'Look and Feel': | 2.0 | |
| Quality of Scheduling System: | 4.0 | |
| Easy to Update and Maintain : | 1.0 | |
| Quality of Financial Reports: | 1.0 | |
| Staff Acceptance: | 1.0 | |
| Has all the features I need: | 3.0 | |
| Quality of Support: | 4.0 | |
| Overall Ease of Use: | 2.0 | |
| Overall Value: | 1.0 | |
| Overall Satisfaction: | 1.0 | |
| Would Recommend to a Friend: | 1.0 |
I'm sure you've heard the term jack of all trades master of none, not an exact match to the quote but this program has all the possibilities but none are amazing. Don't you think you should work out all the problems of a program before you make it available for sale? This program changes constantly based on consumer complaints, so once you get acclimated to a certain way of doing something, the company changes something because Gleda in Oklahoma doesn't like the way it's done. You might be thinking that I'm talking about the changes that your IT can make, but I'm not, so don't question that portion of my comments. Also, the program is not intuitive in the least especially with insurance. Picking an EHR right now is picking the lesser of two or three evils. In my opinion, make your own or commission some IT guy to make one for you and I'm sure it will run better and smoother. Come on guys, do you think that Microsoft would come out with such a questionable program. It seems as though you pay your IT 8 dollars an hour. Example... I tried to use the newer way to search(which is one of those things that was changed that doesn't make sense to change) and I tried searching by phone number. I tried every way imaginable, even copy and pasting a phone number and it kept saying it couldn't find it. Like is said, not intuitive at all or it would have found something close or spaced the numbers out to how it is supposed to be. Bottom-line, spend your money elsewhere.
| Experience | 1 - 3 Years |
| Professional Setting | Optometry |
| Owner or User? | I only use(d) this product |
| Your Status | Other, add below |
| Explain Status (only if needed) | optician |
| Disclosure | I have no affiliation with any EHR company |
| What do you like? | Very little... Has all the tools there, but it just doesn't do the job well. |
| What needs work? | Honestly... I'm not exaggerating....everything. |